Premier Support, 2 hours


SKU: PREM-2HCategory:


This Premier Support plan covers up to 2 hours of remote/phone support services with one of our engineers for help with DidItBetter Software product install, updates, upgrade, troubleshooting, relationship set up.

Each remote session has a half hour minimum with any time thereafter billed in 15 minute increments. Sessions are held by appointment during our normal business hours Monday through Friday between 9 am and 5 pm EST (last appointment at 4 pm), excluding holidays; after hours available and billed at time and half for every hour.