Sale!

Premier Support, 20 hours

$3,000.00$1,699.00

SKU: PREM-20HCategories: ,

Description

This Premier Support plan covers up to 20 hours of remote/phone support services with one of our engineers for help with DidItBetter Software product install, updates, upgrade, troubleshooting, relationship set up, migration, moving the DidItBetter Software solution to a new replication machine.

Each remote session has a half hour minimum with any time thereafter billed in 15 minute increments. Sessions are held by appointment during our normal business hours Monday through Friday between 9 am and 5 pm EST (last appointment at 4 pm), excluding holidays; after hours available and billed at time and half for every hour.