Description
Upgrade license with 1 year software assurance covers updates and upgrades on the licensed app available for download from the web and basic email support for the duration of the software assurance term. Basic email support does not cover third party product support, migrations, moves/reinstalling on new replication machine, remote/phone support which require Premier Support.
This value bundle renewal includes one 4 hour block of Premier Support which covers up to 4 hours of remote/phone support with one of our engineers by appointment; sessions available weekdays during our normal business hours between 9 am and 5 pm ET, excluding US holidays.
if you software assurance expired, contact us for your options.
