For Add2Exchange Enterprise Contacts value bundle licensees coming up for software assurance renewal and who currently have valid software assurance in place.
This 1 year software assurance renewal covers free updates and upgrades on the licensed product available for download from the web and basic email support for the duration of the software assurance term (1 year). Basic email support does not cover third party product support, migrations, moves/reinstalling on new replication machine, remote/phone support which require Premier Support.
This value bundle renewal includes one 4 hour block of Premier Support which covers up to 4 hours of remote/phone support with one of our techs by appointment; sessions available weekdays during our normal business hours between 9 am and 5 pm ET.
If your software assurance expired, contact us for pricing.