Add2Exchange ToolBox

Add On Tool: Diagnostic, Logging, Reporting and Remediation Tools for Add2Exchange EnterpriseDownloadPurchase

Add2Exchange ToolBox is a suite full of essential tools for monitoring and optimizing the operation of Add2Exchange. The ToolBox was also built to be able to modify synchronized items to restore as originals, remove items and flag items for inspection. This tool was developed to provide more power for Add2Exchange users in the event of disaster recovery and can be used in conjunction with the Recovery and Migration add on tool with special configurations, server moves or “start over” needs.


Key Features and Benefits

  • Troubleshoot sync items, remove duplication, remove copies and make originals
  • Database and relationship clean up and optimization, also can be used with diagnostic tool
  • Duplication recovery
  • Server migrations
  • Verbose logging
  • Relationship inspection, diagnostic and data editing tools
  • Advanced synchronization inquiries and reporting
  • Unlimited start-overs

The Tools

Server move. Use this utility when moving your entire Add2Exchange installation from one server to another server, or have our technical staff assist. If moving or migrating your Exchange Server without deleting relationships and removing copies first, use the Add2Exchange Recovery and Migration Manager essential tool which is licensed separately. Note: All prerequisites for the target server should have been done prior to the use of this option.

Verbose logging. This tool is useful for troubleshooting advanced problems with replication and should be used under the direction of DidItBetter Software technical support.

Monitoring. The Add2Exchange ToolBox also includes tools intended for monitoring and for minor configuration of Add2Exchange:

CDO version checker. A tool to check the installed and running CDO Version. This tool determines if the proper version of Microsoft Collaboration Data Objects installed.

CDO assessment tool for login and relationship permissions. A tool to enable the service account to do a CDO Login Test. This tool determines the availability of a mailbox to the Add2Exchange Service Account. The tool is useful to diagnose log on and permissions issues with individual relationships and mailboxes.

Active relationship report. This tool generates a text file of all active relationships.

Relationship audit report. This tool makes a text file of all active and inactive relationships for auditing purposes.

Corrupted items check. This utility turns on a switch to run on the next synchronization to check all source folders for corrupted items. Corrupted items are those which are visible in Exchange but cannot be manipulated by Outlook, OWA or Add2Exchange.

Database consistency check. This utility turns on a switch to be run on the next synchronization. Generates a report on the state of the Add2Exchange SQL Database. Sometimes the system cannot delete the destination items when a relationship is deleted because, for example, the relationship was in alert. This tool identifies but does not remove residual SQL database entries from deleted relationships. Results appear in a .csv file in the location specified by the event log generated after completion of the next synchronization. See the next tool for cleanup of these entries.

Database consistency check validation and clean up. This utility turns on a switch to be run on the next synchronization. Similar to the prior selection, this tool is used to validate and actually clean up residual database entries from deleted relationships which were in alert at the time of deletion.

Minimize DB memory footprint. This tool resets the maximum memory usage of the Add2Exchange SQL Server instance. It limits SQL memory consumption to 100MB. Note: SQL makes reservations of unused system memory for buffering purposes and dynamically releases it to other applications as needed. Consult the SQL server documentation before using this option. Use caution with this setting as setting the minimum footprint may cause unnecessary swapping to disk. Only for those with fewer than 20 relationships and 4,500 items synchronized by each relationship. Add2Exchange synchronization may take longer to synchronize under this setting.

Optimize DB memory footprint. This tool resets the maximum allowed memory usage of the Add2Exchange SQL Server instance and limits SQL memory consumption to 2 GB.

Maximize DB memory footprint. This tool resets the maximum allowed memory usage of the Add2Exchange SQL Server instance. Maximum memory usage is limited to 200 GB. This is the default SQL Server configuration.

Inspector General/Surgeon General. This extremely powerful tool is a relationship management tool used to inspect the items within a relationship. Use this tool to view the inner workings of the relationships built in Add2Exchange, replicated in Exchange and stored in the database. Useful statistics on broken Add2Exchange relationships can be gathered here to be helpful in diagnosing issues. Caution: This option contains the Surgeon General, which is a data editing tool and can cause damage to your data without proper use. Important! Please use this tool under Technical Premier Support supervision or when properly trained.

Server move (run on destination of move). This tool is the second part of the Server Move utility, run on the destination server of the move. This tool completes the configuration of existing relationships from the prior server to the new server Add2Exchange is to be housed on. This tool has been deprecated and new procedures to migration database have been posted on the support site.



If you purchased one of our Add2Exchange Enterprise value bundles, the ToolBox is included in this bundle – please check your license key email for A2E ToolBox ;if you haven’t yet activated the product. To use the the Essential tool Add2Exchange ToolBox, you will need to have an Add2Exchange ToolBox license in addition to your Add2Exchange license.

Buy Now

Purchase an Add2Exchange ToolBox tool license online if you haven’t yet licensed it.


“You have to have the right tools for the job,” Dad said. Growing up, Dad always taught us the importance of having and using the right tools to get the job done right the first time.