TaskController

Manage your projects with TaskController and take better control of your tasks!

TaskController™ requires fewer meetings because collaboration is easy and automatic. Centralized documentation and time tracking features allow team leaders and managers to quickly review project status and time spent on each contribution to the task.  TaskController's time tracking feature also automatically calculates the total time spent on the entire task for billing and performance measures.

How TaskController Works

TaskController is the groupware aspect of public folders and the link between a user's personal Outlook and other users' personal Outlook.  TaskController consists of a shared task folder where users add, edit and manipulate common tasks. Email shortcuts to the shared item can be sent to other Exchange users on the network. When the recipient opens the attachment, it opens the shared task. Calendar items or reminders can be set in the user's personal calendar folder or the company's group calendar.

• The task opened is a custom outlook form, one which can easily be modified using Outlook Forms Manager to tailor it to fit the particular department or task.
• The task can be easily grouped by department, prioritized, assigned.
• When a task is completed, the task is put in the company's own knowledgebase, to be used for historical reference or as a template for future tasks.
• The Documentation tab is used to summarize and detail project status and to track the amount of time spent on each step and to calculate the total time of the entire task. Documentation gets automatically placed into the body of the task.
• Ties together any email.
• Originally designed as an Exchange-based help desk tool.

 COMING SOON! TaskController soon to have template activities and find across all TaskController public folders.

TaskController Benefits

• Solves the “Email Bloat” problem in inboxes by centralizing task items. TaskController automatically groups and converts incoming email to a task.
• Streamlines public tasks and calendar events.
• Provides a detailed documentation trail with its automatic and manual time and date stamping features.
• Helps build a company’s knowledgebase by saving completed tasks for review and future use as templates of a successful task.
• Installed as a client and/or server-side solution.
• Works with Add2Exchange and DidIT!

Manage by Objective

With tasks in a central location, tasks can be managed by objective, assigning and prioritizing them as needed.
Management can review and contribute to the “digital nervous system” of the company. TaskController has a simple way to update the task list and group calendar by moving the completed items out of the active folder and by automatic link updates of the tasks which are sent to teammates.

Auto Convert Emails to Tasks

By email enabling the “Incoming” TaskController folder, incoming email messages are automatically converted into your own customizable Outlook task item for your team to work on.

Send Email Links from within a Task

Any user can send a link to the centralized task right from within the task. Users can also send regular emails with some or all of the task information directly in the email message to any email address or distribution list.

Make Calendar Items from within a Task

Any user can make a public or private calendar item from within a task. The Calendar item contains a shortcut link to the original task and can also contain the full text or a complete copy of the task.

Customizable Form

Each task is created in a custom Outlook form, one which can easily be modified to your own purposes. Full field documentation is included for your use. The task can be departmentalized, grouped, prioritized, assigned and when closed, the task is automatically put in the company’s knowledgebase for future use as a historical reference or be used as a template for a similar successful future task.

Customizable User Fields

The advanced task form supplied contains customizable user fields which are specific to the departmental business task to be performed. If required, new fields and functionality can be added to the form and can be tied in to most existing systems. The changes can easily be done on any machine with Microsoft Outlook and permissions to the Exchange Store or you can email us your requirements for a quote on customizing it for you. Custom forms and task flow solutions are always quoted free.

Licensed Per User or for Unlimited Users

TaskController is licensed for a single hive per user or unlimited users in a single Exchange Organization Unit (EOU) on one server. TaskController installs a series of folders into the public folders referred to as a "hive". A hive includes one Calendar, Contact, and Task folder, as well as several other folders for housekeeping and setup defaults. In a smaller organization, you can use one hive for the entire company. As your company grows, you can implement several hives representing each department; for example, Sales, Customer Service, IT/Technical, Human Resources, Finance/Accounting, Maintenance, Office Administration, and Executive branch. The permissions to these hives can be set through the Exchange permissions tab. The Task folders are used for shared tasks and the Calendar and Contact folders are often used as a source or destination for Add2Exchange Standard or Enterprise replication. NOTE: Add2Exchange is sold and licensed separately. Additional hives, EOU and server licenses are available at a discount when purchased with a new license. 

 

 For more information, please refer to the TaskController User Guide or if you have any questions on this solution, please email us or initiate Live Chat.