Making Folder Cloning Relationships

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The Select/Make Source Folder Tree is the Source mailbox or public folder to be utilized to make the Template Folder Relationship. The folder to be made does not have to be the default folder of that type and once it is created, the entire folder structure from the root of the mailbox selected will be recopied to the destination(s).

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•	In our demonstration, we have picked the public folder structure to replicate to a user's mailbox.

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Select the name and the type of folder to be created. Multiple folders can be created at once, and once done, have your cursor on the deepest child folder you want to create and when you select OK, that structure will be transferred to the box. When you select OK, make sure your cursor is on the deepest child of the folder structure. After selecting OK, make sure the folder structure is correctly specified in the Selected Folder box.

•	TIP: You should not manually edit the Selected Folder box.

Destination Folder List

•	Select Destinations to where the folders are to be cloned.

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NEW! FolderMatic can now clone folders to distributions lists as well as individual mailboxes. In Trial Mode, folders will only be created in the first three mailboxes of the distribution list.

Common Error Tip: If you get a item that no folders exist of that type, or folders cannot be enumerated, your Service Account may have one of the following: the wrong memberships in Active Directory or the Service Account does not have Ownership to the Private mailbox of the user you are trying to make a Relationship to or from.

The most likely solution to fix the problem, go into Active Directory for Users and Computers and find the user, right-click, go to Properties, Exchange Advanced, and Mailbox Rights and give the Service Account Ownership of that user's mailbox. This can happen if your Exchange Server does not have inheritance or has special express Deny permissions.

Common Error Tip: If you get folders do not exist for the type of Relationship while making a Public-to-Private Relationship and no Public folders are enumerated, go to Exchange System Manager, drill down to the Public folder you are synchronizing to or from, right-click, go to Properties, and Permissions, and in Client Permissions give Owner and Folder Contact status to the Service Account. If you made the folder you are an "Owner" and can give these required permissions from Outlook. Right click the folder and give the Service Account Client Ownership and make sure to check the box that says "Folder Contact" and then apply. You can then remake the relationship in the FolderMatic Console.

Troubleshooting: If there are no folders showing up, then Service Account permissions are set incorrectly, the access to the user's mailbox has been specified incompletely, or CDO cannot evaluate between two users with similar names in their organization. See the Technical Bulletin named Cannot find any folders on making a new Relationship.

•	When selection is complete, select OK. Remember, in the Trial you can do only three destinations at a time and make only 20 folders during the 21 day trial.

•	If you are in trial, or you pick more than three destinations, you will get the following screen. If FolderMatic is not in trial it will allow as many folder destination mailboxes as desired and will populate the screen with each mailbox selected.

It is that easy! If you have any suggestions on usability, please send to ai@diditbetter.com.