Ordering Information

FolderMatic is installed in the trial mode and can easily be converted to a licensed version without removing and reinstalling. 

Once you have proven the value of FolderMatic and want to license it, log on as the Service Account,  open the FolderMatic Console, select License and if you have not already done so, you can select Step 1 and go to the web and purchase online.  If you have already purchased the license, select Send your License information to Diditbetter.com. By pressing the Step 2 button, you will be prompted for the information necessary to send us your licensed user information, your support team and the information we need to create your new license key.

In this screen we are attempting to get all the contact information necessary to support your installation.  In the left hand column, select your user type depending on the relationship you have to the licensing organization. This ensures who is the technical contact and that updates and notices get sent to the individual listed there.   If you are the end user, select that option and enter your information in the space provided and use the email address you want the key to be sent to.  If you are a service provider or reseller, select that option and enter both YOUR and the END USER information, select the product you are trying to register at this time, and select OK. 

Note: The FolderMatic license key is specific to the Exchange Server, Service Account and server installed on, not just the end user or reseller information. 

Once you have filled out BOTH tabs, select License What? and chose the application and the Software Maintenance period you desire.  Remember, Microsoft changes their systems all the time and the software needs to change with them.  The longer you have software maintenance period, the longer you can get upgrades for FREE!

We will process the key based on the request you submit and send it back by return mail.  Once you receive it, just copy the entire key into the clipboard and paste it in box number 1.

Each license includes 6 months FREE Software Maintenance and includes 6 FREE email support. The Software Maintenance period includes FREE download updates/upgrades during the membership. You can extend your Software Maintenance plans to one year, an additional 1 year, 2 years or 3 year periods for free downloads.  For mission critical installations, Priority Support are also available.

RECOMMENDED! We offer remote certification, installation and configuration for this software for a very reasonable fee from our online store.  We offer a Remote Support application facility from our website which usually requires no changes to firewalls and does not require you to divulge any secure information to us.  http://www.diditbetter.com/Add2Exchange_Bulletins.aspx?mid=550&ctl=ArticleView&articleId=87.  We can also use Remote Desktop Connection (Terminal Services), LogMeIn or Webex if you provide an invitation. In any of these ways you are able to completely control access, maintain your secure environment and shadow the entire session and get a trained expert to configure it right, the first time, or fix it quickly if it is not working.

For current pricing please visit www.DidItBetter.com and click on the Buy Now link taking you to our DidItBetter.com Online Store to purchase via MasterCard, VISA and American Express. Once ready, click on http://www.diditbetter.com/new+remote+support+session.aspx.

Users with a purchase-order system should download the order form from the website.  If you prefer to fax your order (requires Adobe Acrobat Reader) from our online store, please print and complete the order form and fax it to (813) 972-7986.

We want to help eligible government agencies, academic institutions, and non-profit organizations, so we offer discount pricing.  To take advantage of these discounts, please fax your order with a copy of your eligibility certificate for approval.

Once your order is received and payment is processed, visit http://www.DidItBetter.com/Activate.aspx for instructions on getting your activation key or read further on in this manual.

After we receive the information we need from you, we will generate a unique key from your address information and send it back to you via email within 48 hours (We activate product Monday thru Friday from 10:00am to 4:00pm EST, excluding holidays).

Once you receive the key by email, please log on to the Exchange Server (Cloning Server) as the Service Account, open up the Console, select Licensing from the drop down menu, and select the specific type of folder for which you received a license.  From the email, copy and paste the entire key (including dashes) into Box# 1 of the license information field as directed. Experience has found that typing it in is difficult since 0 look like O.  Paste the entire key in box #1 and it will automatically parse it out for you.

If the software doesn't do what you need, please let us know.  Customization services are available. Please submit your suggestions or requirements to support@DidItBetter.com