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Create the Service Account |
  
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Create the Service Account |
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This account will serve as the logon for all Add2Exchange administrative tasks as well as the account used for the Add2Exchange Service to run.
| 1. | Open the Active Directory Users and Computers console from the Administrative Tools menu. |
Active Directory Users and Computers
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| 2. | Select the Active Directory container in which you will create the Service Account. Either click the New User icon or right-click the container and select New > User. |
New User Dialog
| 3. | Fill out the account name in the First name and User logon name fields. The names should match. Click Next >. |
Password Dialog
| 4. | Enter the password for the Service Account. Since this account has full administrative permissions, you may wish to use a standard administrative password. You may also want to check the User cannot change password and Password never expires checkboxes. |
Mailbox Creation Dialog
| 5. | Select the server and mailbox store that is in common with the majority of the accounts which have folder to synchronize. |
User Creation Confirmation Dialog
| 6. | Click Finish. |
Active Directory Users and Computers
| 7. | In Active Directory Users and Computers, open the Service Account properties by double-clicking on the account. |
Exchange Advanced Tab
| 8. | Select the Exchange Advanced tab. This is to highlight the importance of making sure the Hide from Exchange address lists checkbox never gets checked. |
Service Account Group Memberships
| 9. | Select the Member Of tab. Add the Service Account to the following groups (and only the following groups). Note: Many administrators are tempted to add other groups to this list. Support incidents start at $149. |
| • | Administrators |
| • | Domain Users |
| • | Pre-Windows 2000 Compatible Access |
| • | the Add2Exchange Security Group |
| 10. | Click OK and exit Active Directory Users and Computers. |
