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Saturday, September 06, 2008  

Frequently Asked Questions

 

Supporting Files & Documentation for All Solutions  

Instructions for Submitting a Registration Request and Getting Your Activation Key

Below you will find the most common general FAQs about DidItBetter Software solutions -  trial version FAQs, ordering FAQs, and licensing FAQs.

To view additional frequently asked questions not addressed below for a particular solution, please select a solution:
General Software Support FAQs
Download Area & Registration FAQs
Trial Version General FAQs
Q.  Do you have trial versions of your solutions?
Q.  When does the trial expire?
Q.  What else do I need to know about the trial versions of your sync solutions? What happens to my items when the trial expires?
Q.  I don't have time to read the Add2Exchange Installation Guide and set it up myself. I also want to make sure the trial version is properly installed so we can properly evaluate and test it in our environment. Do you offer any installation/implementation services?
Q.  How do I buy?
Q.  Do I need special folder permission when installing any of your Outlook Com Add Ins (Add2Outlook, P2P Calendar Synchronizer)?
Q.  Does the software have the Microsoft "seal of approval" or authorized signature?
Q.  Also, are we able to purchase a support contract? I know there is a Software Maintenance, does this include support?
Q.  Our outside sales reps and field service techs use Pocket PCs, BlackBerry handhelds and Treo devices. Our team uses Outlook in an Exchange environment. What about getting information from our public folders to these mobile devices?
Q.  Is there any way to extend my Add2Exchange trial?
Q.  Is there a way to automatically copy all 1000 appointments in a public calendar to my private calendar and then keep the two calendars simultaneously updated?
Q.  I use a public calendar for scheduling appointments for my boss so everyone in the organization can check his schedule. My boss recently bought a BlackBerry handheld and wants to access his calendar when he's on the road. The problem is that BlackBerry will only synchronize with his private calendar which is blank. Is there any way to automatically copy all the changes I make to his public calendar to his personal calendar without sitting at his personal computer?
Q.  I am looking to synchronize a team calendar held on Outlook with five (initially) IPAQ PDA's running MS Active Sync. We currently use a product but it is difficult to use and support. Do your solutions work with IPAQ?
Ordering FAQs
Licensing FAQs
 

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Calendar, Contact & Task Sync Solutions for Microsoft Exchange & Outlook-based Mobile Devices (Blackberry/PocketPC/Smartphone) : 
Add2Exchange :: Add2Outlook  

Add2Exchange Add Ons: Add2Exchange Recovery & Migration Manager :: Add2Exchange ToolBox :: FolderMatic :: AlertQuest High Availability Monitor
Server-based Centralized Folder Creation & PST Management: FolderMatic Clone-A-Folder

Monitoring Solution for Applications &/or Critical Services on a PC:  AlertQuest High Availability Monitor
Outlook Group Task Management: TaskController  DidIT!    CRM,  Lead Management & Marketing Solution for Microsoft Office:  DidIT!  
Solutions Overview          Compare DidItBetter Solutions

The information presented is for purposes of information only.  All solutions are available as web downloads.
 

Add2Exchange, Add2Exchange for Calendars, Add2Exchange for Contacts, Add2Exchange for Tasks, Add2Outlook, Add2Outlook for Calendars, Add2Outlook for Contacts, Add2Outlook for Tasks, DidItBetter Software, DidIT!, FolderMatic Clone-A-Folder, AlertQuest High Availability Monitor, Add2Exchange Recovery & Migration Manager,
Add2Exchange ToolBox, TaskController and any other DidItBetter Software product names are the respective trademarks or service marks
of Advantage International Inc/DidItBetter.com Software. in the United States and/ or other countries.  
Microsoft, Windows, Windows NT, Small Business Server, Exchange Server, Outlook, Microsoft Office, SQL, Visual FoxPro, Word, Excel, Access, and any other Microsoft products are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

NOTE: All sales final. No returns once any solution, support, software maintenance, or  add on  is purchased or license key issued. 

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