Business Hours

Our business hours are Monday through Friday 9 am to 5 pm EST, excluding holidays.

Our DidItBetter Support team is available 9 am to 5 pm EST. Remote support sessions are held by appointment. After hours or weekend support is also available by appointment scheduled in advance; for premier remote support services, click here for available support options.

By Phone

Electronically/Online

• Submit a Support Request to open a ticket for email support, or if you have premier support in place and would like to schedule a session with a tech.
• Support Forums: Search our knowledgebase, forums, FAQs, technical articles for answers to your technical questions.
• Pre-sales & licensing questions:

IT professionals: If you're interested in referring your customers or becoming an authorized reseller of our DidItBetter Software solutions, please visit our Affiliates area to learn more about our Referral Agent Partner and our Authorized Reseller Programs. Please email any enrollment questions on either of our partner programs to:

Hosted Exchange Service Providers

If you offer hosted Exchange solutions and would like to offer our solutions as a service to your customers or would like to resell our Add2Outlook sync solution, please email us for more information.

By Mail

17633 Gunn Hwy. #149
Odessa, FL 33556 USA

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